SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20230526_2

Ticket Number: 20230526_2Ticket State: OPEN
Ticket Opened: 2023-05-26 07:40Ticket Closed:
Ticket Description: Scheduled maintenance on GEANT AP1 (1.6.2023)
Scheduled Starttime: 2023-06-01 17:00:00Scheduled Endtime: 2023-06-01 21:00:00

Problem Description:

GEANT Ticket: 2023052534002014

During the above-mentioned window, GEANT OC will be upgrading the current
JUNOS software to v20.4R3S7. There will be approximately 2 hours of expected
outage during the window however, the entire window is reserved.

Internet traffic with GEANT will be re-routed via the backup access in Paris.
Stitched L2 links will be interrupted during the upgrade.

Affected:

From 2023-06-01 17:00 until 2023-06-01 21:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RMUE-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2, SYNGENTA-JANET


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.
SWITCHlan NOC