SWITCHlan Trouble Tickets

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Ticket 20230526_1

Ticket Number: 20230526_1Ticket State: OPEN
Ticket Opened: 2023-05-26 07:35Ticket Closed:
Ticket Description: Scheduled emergency maintenance NYC-PAR LAG (27.05.2023)
Scheduled Starttime: 2023-05-27 02:00:00Scheduled Endtime: 2023-05-27 12:00:00

Problem Description:

GEANT Ticket: 2023052534002863
The circuit provider has announced an emergency maintenance in the above
window to perform the splicing of inactive fibres. The entire window is
reserved for outages.

Affected:

From 2023-05-27 02:00 until 2023-05-27 12:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2



All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.