|Ticket Number:||20230517_2||Ticket State:||CLOSED|
|Ticket Opened:||2023-05-17 10:33||Ticket Closed:||2023-05-17 11:08|
|Ticket Description:||Incident on Jungfraujoch (17.5.2023)|
Problem Description:This morning our Router in the Jungfraujoch Station, swiJFJ2, unexpectedly rebooted.
The "Dying Gasp" that the router transmitted at 07:43:39 blames the imminent shutdown on a power loss. We see that the router started booting again starting around 07:49. At 07:51:59 the last interface came back up and connectivity was restored.
We are monitoring the device and trying to corroborate our theory of a local power issue.
Affected:From 2023-05-17 07:43 until 2023-05-17 07:52
Impact: Total loss of connectivity
The site power did not fail at the questionable time. Perhaps a voltage fluctuation caused the reboot. We will keep the router under close observation, if this happens again we might have to replace it.
All times are in local Swiss time CET / CEST.
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