|Ticket Number:||20230515_1||Ticket State:||CLOSED|
|Ticket Opened:||2023-05-15 16:23||Ticket Closed:||2023-05-22 08:49|
|Ticket Description:||Scheduled fiber maintenance Jungfraujoch (22.5.2023)|
|Scheduled Starttime:||2023-05-22 08:30:00||Scheduled Endtime:||2023-05-22 08:45:00|
Problem Description:During the last fiber maintenance by the fiber provider our attenuation rose unexpectedly. The provider would like to replace two patches to rectify the situation. This will cause a short outage of about 15 minutes for the Jungfraujoch station.
If Monday 08:30 is not a good time, please let us know until Wednesday, we have some flexibility in planning this intervention with the provider.
Affected:From 2023-05-15 16:32 until 2023-05-22 08:45
Impact: Total loss of connectivity
The provider replaced their patch cables and found that one was a bit old and bad. We regained 1 and 1.5 dB of optical signal in the two directions. Maintenance concluded successfully. Closing Ticket.
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or call +41 44 268 15 30.