SWITCHlan Trouble Tickets

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Ticket 20230417_2

Ticket Number: 20230417_2Ticket State: CLOSED
Ticket Opened: 2023-04-17 14:00Ticket Closed: 2023-04-26 11:24
Ticket Description: Scheduled Fiber Maintenance SBB Arth Goldau - Luzern (26.04.2023)
Scheduled Starttime: 2023-04-26 08:00:00Scheduled Endtime: 2023-04-26 16:00:00

Problem Description:

SBB has announced a fiber work between Arth Goldau and Luzern for a cable relocation. During the maintenance, the link AG-LZ will be interrupted for approx. 2h. SWITCHlan services will be rerouted to other paths, so no impact is expected.

Affected:

From 2023-04-26 08:00 until 2023-04-26 16:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HSLU-LZ-AG


From 2023-04-26 08:00 until 2023-04-26 16:00
Impact: no more redundancy
Service: network access
Sites: HSLU



From 2023-04-26 08:00 until 2023-04-26 16:00
Impact: no more redundancy
Service: P2P/OPN
Sites: L2VPN-RMUE-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA


Actions:


2023-04-26 11:25
The maintenance has been successfully completed. The link parameters are between the normal values and NMS reports no outstanding issues. Closing the ticket.

2023-04-26 08:35
Adding new impact

2023-04-25 09:03
The maintenance was postponed to 26.04.2023. Please check the new time window above.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.