SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20230417_1

Ticket Number: 20230417_1Ticket State: CLOSED
Ticket Opened: 2023-04-17 12:06Ticket Closed: 2023-04-25 09:17
Ticket Description: Scheduled Fiber Maintenance UPC Villigen-Regensdorf (25.04.2023)
Scheduled Starttime: 2023-04-25 00:05:00Scheduled Endtime: 2023-04-25 06:00:00

Problem Description:

Sunrise/UPC has announced a fiber maintenance between Villigen and Regensdorf. Our fiber links between PSI and FFHS as well as Zürich/Toni will be interrupted during the intervention. Thanks to alternative paths, we expect all our services to continue.

Affected:

From 2023-04-25 00:05 until 2023-04-25 06:00
Impact: Partial loss of connectivity
Service: P2P/OPN
Sites: FFHSRD-FFHSBR


From 2023-04-25 00:05 until 2023-04-25 06:00
Impact: no more redundancy
Service: network access
Sites: FFHS


Actions:


2023-04-25 09:23
The maintenance has been successfully completed. No outstanding issues are reported. The ticket is now closed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.