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Ticket 20230328_1

Ticket Number: 20230328_1Ticket State: OPEN
Ticket Opened: 2023-03-28 08:54Ticket Closed:
Ticket Description: Scheduled Power Test at PHTG (24.07.2023)
Scheduled Starttime: 2023-07-24 07:30:00Scheduled Endtime: 2023-07-24 11:00:00

Problem Description:

PHTG is performing a power outage simulation at the PoP in Kreuzlingen. During that time, all equipment should be getting power from UPS.
No service outage is expected, however services are at risk. Below impacts reflect a worst-case scenario.

Affected:

From 2023-07-24 07:30 until 2023-07-24 11:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: BELWUE-KIT-CE


From 2023-07-24 07:30 until 2023-07-24 11:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EmpaEawag-SGE, L2VPN-OST-SG, OST-Waldau-bu1-go2, OST-Waldau-bu2-fhsg2


From 2023-07-24 07:30 until 2023-07-24 11:00
Impact: no more redundancy
Service: network access
Sites: OST-SG, UNISG


From 2023-07-24 07:30 until 2023-07-24 11:00
Impact: Total loss of connectivity
Service: network access
Sites: BELWUE, PHTG



All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.